by Bytelabz
Need help with the GMCG360 Delivery app? We're here to assist you.
You can log in using your registered email address with either your password or a one-time password (OTP) sent to your email. Your account is created by your business administrator.
On the login screen, tap "Forgot Password". Enter your registered email address and you'll receive an OTP. Use that OTP along with your new password to reset it.
Customers and trips are assigned to your route by your administrator. Make sure you have an active trip for today. Contact your administrator if no trip has been assigned.
Navigate to your active trip, select a customer (or scan their QR code), add products to the cart, and finalize the invoice. You can collect payment immediately or leave it as outstanding.
Yes. The app supports offline mode for creating invoices and collecting payments. Your data will sync automatically when you regain internet connectivity.
You can collect payments against outstanding invoices. Go to the customer's ledger, select the invoice, and record the payment amount and mode (Cash, UPI, Card, or Bank Transfer).
Go to your profile/settings in the app and select "Delete Account". You'll need to confirm with your current password. This action is permanent — your personal data will be anonymized and all sessions will be terminated.
If you need further assistance, reach out to our support team:
Email: [email protected]
Website: bytelabz.com
Response Time: We typically respond within 24 business hours.
Found something that doesn't work right? Please email us at [email protected] with:
If you're a business administrator managing the GMCG360 platform, you can access the admin panel at your designated URL or contact us for onboarding and configuration assistance.